Zigg FAQ

  1. What is Zigg
  2. Do I need to create a Zigg account?
  3. How do I submit a design?
  4. What are the two numbers next to the title of each design?
  5. How do I vote up/down a design?
  6. How do I know whether to vote up or down?
  7. What are "My Favorites" and how do I mark a design as favorite?
  8. How do I visit the page with the original design?
  9. How can I leave comments to a design or read other people's comments?
  10. Can I only see comments left by my contributors?
  11. What are the four tabs in my Featured page?
  12. What are all the tabs in the "My Account" page?
  13. What's the user ranking and how does it work?
  14. Why do I see people with a high ranking when in fact it seems they have barely contributed to the site?
  15. Can I remove a design I submitted?
  16. Can I add a "Zigg this!" button in my blog, web site, etc?
  17. Can I display a badge/widget in my website with the latest news that appear in my Featured page?
  18. Do my votes count when it's time to determine whether a design goes to my Featured page?
  19. If I give thumbs down to a design, can it still make it to my Featured page?
  20. Do the designs in my Featured page are promoted in real time?
  21. I deleted some people as contributors, yet my Featured page is still the same
  22. Is it normal to see in my Featured page designs from people who are not my contributors?
  23. I have another question, where do I go?
  1. What is Zigg

    Check the About Zigg page.

  2. Do I need to create a Zigg account?

    It depends. You don't need a Zigg account if all you want is to browse through the designs and comments submitted by other Zigg users.

    But if you want to really get the most out of Zigg, have your own personal Featured page, submit designs, vote on designs, leave comments, etc. then yes, you need a Zigg account.

    To fully experience Zigg, we invite you to do create an account. You can always cancel it later at any time.

  3. How do I submit a design?

    Click on the Submit design link in the left menu and enter the URL of the design you'd like to submit. After that, you'll need to enter a title, a brief descripion of the design and select the most appropriate category for the design you're submitting.
  4. What are the two numbers next to the title of each design?

    That's the number of up/down votes the design has received so far.
  5. How do I vote up/down a design?

    Depending on the "theme" (see My Settings), next to the number of votes, you will see either two small thumbs up/down icons, two up/down arrows or two text links:

    Just click on the one you want, and your vote will be casted.

    Once you vote on a design, you can not vote on it again nor change your mind. What you voted will be reflected by a grey thumb/arrow: it will be pointing up if you voted "up" or down if you voted..."down" :-)

  6. How do I know whether to vote up or down?

    Simple. If you liked the design and it's something you would recommend, then vote "up". If you didn't like it and it's something you definitely wouldn't recommend, then vote "down". Anything in between? You could think of it as "if I had to choose one, which one would it be?" or simply skip voting and move on to the next design.
  7. What are "My Favorites" and how do I mark a design as favorite?

    "My Favorites" is a collection of those designs that you particularly liked, kind of like your browser favorites/bookmarks.

    You can add a design to your favorites by clicking on the circled image with a + in it that appears next to each design title:

    Other themes, instead of the image, you'll see a link that says "Save":

    Once added to your favorites, the circle is replaced by a yellow ribbon (or by the text "Fav!", depending on what theme you're using).

  8. How do I visit the page with the original design?

    Click on the design title.
  9. How can I leave comments to a design or read other people's comments?

    You can click on either the "Join discussion..." link at the end of the description, or on the "Comment (x)" link (where X is the number of comments already made).
  10. Can I only see comments left by my contributors?

    No. Although your Featured page will only get designs based only on what your contributors think of them, when you engage in a conversation with other Zigg users, the conversation cannot be broken.
  11. What are the four tabs in my Featured page?

    • My Featured page
      This is supposedly your entry page to Zigg. It contains four different blocks of information:

      • Alerts
        Here you will receive different alerts, so you know what's been happening since last time you visited. For example, you could be notified that someone has added you as a contributor, or that someone has replied to a comment you've made, etc.

      • My contributors
        An excerpt of the last news designs that reached your Featured page (more on that later).

      • Last comments
        A quick list of the designs where you last left a comment. This way, you don't have to remember what designs were the last you commented, and can quickly and easily see if there are new comments, follow up on the conversation, etc.

      • Last voted
        Another quick list, this time showing the latest designs you voted. Like with the last comments block, this allows you to easily monitor how the latest designs you voted are evolving.

    • My contributors
      This is where the most interesting submitted designs, as determined by your contributors, will appear. Not all designs that receive a positive vote by some of your contributors may necesarily appear in this page. Only those that obtain certain ranking or score will. In short, this is your contributor for really interesting stuff.

      You can, however, from your My Settings page, modify this behavior and, if you like, set it up so that al designs submitted or voted up by at least one of your contributors will appear in "My contributors" page. Bottom line: you're in control, and it's very easy to do.

    • Featured
      If "My contributors" was presenting you the most interesting news according to your contributors, here you'll see what the most interesting news are according to all Zigg users. Note that not one design stays ever as the first one in the Featured area. That is, when a design makes it on the Featured area, the rest of designs move down one position - even if those designs have received more votes.

    • Upcoming
      This is where you see all the designs recently submitted, regardless of whether the person who submitted them is your contributor or not.
    • Top
      This is where you see ALL designs, showing first those that have recived the most positive votes.

  12. What are all the tabs in the "My Account" page?

    • Profile
      Here you can see and edit your profile info.

      You can also see your site stats: How many designs you've submitted, votes you've made, how many people have looked at your profile, and how many people you've selected as contributors, as well as how many people have selected you as a contributor (your fans).

      Folllowing the "contributors" and "fans" links in the Stats box, you can actually see who those people are, and add/remove them as your contributors anytime you want.

    • Favorites
      Here you can see what designs you've marked as "Favorite". That way, in addition to vote up/down on designs other people send, you can keep a collection of those sites or designs that you particularly liked.

      The main difference between your Favorites and anything else, is that you can modify the title and description of your favorites, so you can describe them however it makes sense to you. After all, they are your favorites. Note however that when you actually go to the design page in Zigg, the original title and description are preserved.

    • Designs
      This option will show you three different sub-options:

      • Submitted
        A list in reverse chronological order of all the designs you've submitted.

      • Voted
        A list in reverse chronological order of all the designs you've voted on.

      • Comments
        A list in reverse chronological order of all the comments you've left.

        In this page, you are also notified anytime someone posts a reply to any of your comments. That way, you don't have to be sitting on a design page and reloading it countless times to see if someone replies to you. Just come to your Comments page and if someone does reply to you, you will see the alert message with a link to the design page. Extremely useful especially if you've left several comments on different designs.

    • Network
      Here you will also see three different options:

      • contributors
        A list of all users you have selected as your contributors.

      • Fans
        A list of all users who have selected you as their contributor.

      • Like-minded
        A list of the Zigg users who seem to have the closest similar interests to yours. You can use this list for example to add any of them as contributors.

    • My Settings
      Here you configure how you want Zigg to work for you. From the criteria Zigg follows to build your personal Featured page, to the look and appearance of Zigg itself.

  13. What's the user ranking and how does it work?

    The User Ranking measures your degree of "Zigg-ness" somehow. By voting, submitting designs, posting and ranking comments, etc. you'll be doing things that may give you a better ranking. Of course, sending 30 comments a day or submitting 10 designs a day pointlessly is not going to do it for you.

    Other things affect your ranking of course, but without getting into great detail, if you use Zigg and are a good sport, your ranking will go up.

    Remember however that in Zigg, the influence of a user when it comes to get designs in other user's Featured pages is determined by those who select him as a contributor, not by the user ranking. When you submit a design, when you vote, etc. you are treated the same as everyone else, regardless of ranking.

    So, what's the point of having a ranking then? Well, 99% of what makes Zigg is the people who use it, and let's just say that we like to know who those people are. Why? Because as time goes by, it will matter.

    Zigg also maintains two different rankings: one global and one that resets the first of every month. In fact, somehow we try to give the monthly ranking a bit more exposure than the global ranking.

    This means that the very first day of each month, we all are equally ranked :-)

    By the way, both rankings are updated only once every 24 hours, usually between 12-1am Pacific time. So if you're interested in seeing whether someone's position in the ranking has gone up or down, you really only need to visit the page once a day.

  14. Why do I see people with a high ranking when in fact it seems they have barely contributed to the site?

    This might happen especially as long as the number of users isn't very large, and even more at the beginning of the month when the monthly ranking is reset.

    Zigg uses an internal "point" system to determine a user's position in the user ranking, where the user doesn't always get rewarded (or penalized) only depending on what she or he does. For example, a user accrues points when someone else assigns that user as their contributor.

    And since I used the "selected as a contributor" example, it may be worth mentioning that a user won't gain nor lose points by being assigned as a contributor, then deassigned, then reassigned again, etc. If someone assigns you as a contributor, you'll get X points, and if later that person doesn't want you as a contributor anymore, you'll lose the same number of points you were given in the first place. And if too many people assign you as their contributor, the amount of points you get may decrease every time, depending also on a number of factors.

    Most of the ranking rules are made that way, not to claim that it's impossible to game or trick it (it is not impossible), but to avoid making it at least too trivial to do so.

  15. Can I remove a design I submitted?

    The short answer is no, at least not yet. However, if enough users give it a thumbs down and almost nobody gives it a thumbs up, the design will eventually dissapear from everyone's view.
  16. Can I add a "Zigg this!" button in my blog, web site, etc?

    Yes you can. Visit the Tools page where you'll find how to do that.
  17. Can I display a badge/widget in my website with the latest news that appear in my Featured page?

    Yes. Again, visit the Tools page where it explains how to add a widget you your website.
  18. Do my votes count when it's time to determine whether a design goes to my Featured page?

    Yes, they do, but they count just as any other contributor's votes. No more, no less. You could say that Zigg assumes that your opinion is as valuable to you as any of your contributors opinions.
  19. If I give thumbs down to a design, can it still make it to my Featured page?

    No. If you don't like a design or site, why should it still make it to your Featured page?

    On the other hand, if you give thumbs down to a design that is already in your Featured page, for now it will still remain in your Featured page until new designs push it down, however very soon this will change so that designs you voted down do not show up in your Featured page.

  20. Do the designs in my Featured page are promoted in real time?

    Not exactly. Depending on how busy our servers are, Zigg calculates what new designs should go to your Featured page every once in a while, but never exceeding 60 minutes. Of course, whether it updates your Featured page every 5, 10 or 60 minutes, it always takes into account whatever happened ever since the last update.

    Therefore, whether you check your Featured page via web or via RSS, usually you don't need to reload/update your Featured page more than once an hour in order to see whether there are new designs in your Featured page.

    The number of votes and comments on a particular design are updated in real time.

  21. I deleted some people as contributors, yet my Featured page is still the same

    Once a design makes it to your Featured page, it can only be pushed down by newer designs, but not removed, regardless of whether you add/remove contributors or modify your settings.

    For example, say today you add 3 new people as contributors. These people's votes cause some designs to apear in your Featured page. Then, for whatever reason, you decide to remove them as contributors. Those designs previously promoted to your Featured page will stay there until new designs "push them down". Once a design makes it to your Featured page, it'll stay there.

    The only case where a design can be removed from your Featured page is if you give it thumbs down (read the previous FAQ 19).

  22. Is it normal to see in my Featured page designs from people who are not my contributors?

    It all depends how you've configured your "My contributors" page includes... settings.

    For example, if you've configured that option as:

    • All designs... Submitted by any of my contributors

    The only new designs you'll get in your Featured page will be designs submitted by your contributors.

    If you have instead (or also):

    • All designs... Voted by at least one of my contributors

    Then all it takes is for one of your contributors to give a design a thumbs up to make it to your Featured page, regardless of who submitted the design. It's very straight-forward, really.

    Things get a bit more fuzzy if you select Promoted designs instead of All designs, because now the promotion algorithm comes into play.

    What this algorithm does is to look at how your contributors (plus "contributors of your contributors" if you selected that option) have been voting on a design, then, depending how they voted plus a number of other factors, a design may or may not be promoted to your Featured page, regardless of whether the design was submitted by one of your contributors or not.

  23. I have another question, where do I go?

    On this first implementation of our FAQ we tried to cover the basic questions about using Zigg. As we write a more comprehensive FAQ and Help pages, should you have any questions, please contact us.

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